Frequently Asked Questions
I can't run. What is your cancellation policy?
Due to to upfront nature of event costs, all entry fees are non-refundable. This policy stays in effect whether you are injured, have an unexpected business trip, family emergency, illness, pregnancy, etc. All participants acknowledge and accept this policy during the registration process.
DEFERRALS: While refunds are not possible, you can defer your race registration for one (1) calendar year. In order to defer your race registration, you must complete an Event Deferral Form and pay a deferral fee. Once registration opens for the following year, you will be sent a code via email to register yourself online free of charge. Please note, it will be your responsibility to register yourself for the next year's event. If for some reason the event is not continued at the original location, you will not receive a refund. You will be asked to choose from another Divas event.
- Deferral deadline: Forms must be received at least one month prior to the original event date. If your deferral form is received less than a month before the event, we will not be able to process it.
CANCELLATIONS: If you cannot participate and do not want to defer to the following year, you can complete a Cancellation Form. By canceling your registration you will not receive a refund, but we will send your participant shirt to you after the race. No other participant materials (bibs, medals, bags, etc.) will be sent.
- Cancellation deadline: Forms must be received at least one week prior to the event date. If your cancellation form is received less than a week before the event, we will not be able to process it.
TRANSFERS: Starting in 2016, participants can transfer their registration to another person for a $25 transfer fee (paid by the original registrant). All transfers must be completed online via Active.com. Please visit Active.com's website for more information about the transfer process. The Myrtle Beach Mini Marathon does not facilitate transfers on behalf of participants.The new registrant will pay the current registration fee at the time of transfer. This means if the price has gone up since the original purchase, the new registrant must pay the higher price. The original registrant will get their base registration fee refunded to them by Active.com once the new registrant has registered successfully. Please note, the original registrant will remain registered in our system until the new one registers.
- Transfer deadline: The deadline to transfer a registration to another person is two months prior to the event date.
What are your participant shirts like?
Our participant shirts are men's and women's (new for 2016!) cut tech t-shirts. Unlike cotton blend shirts, they will not shrink when washed. Note: t-shirts are not included for the Doggie Dash.
Are the events walker-friendly?
You are more than welcome to walk in any of our events. However we do have a 3.5 hour course time limit for most of our half marathons which translates to a minimum pace of 16 minutes per mile.
Do the 5Kers receive the same things as the half marathoners?
The 5Kers receive the same amenities as the half marathoners for the most part. Both will receive event t-shirts as well as finisher medals however the half marathon medal is a bit larger.
Can I run with a baby stroller/jogger?
We do not allow strollers in the half marathon. Jogging strollers are, however, permitted in the 5K, but you must start at the back of the last wave for the safety of the child as well as the other participants.
Can I wear headphones?
Yes, however we ask that you run with the volume at a low level so you can still hear any directions given to you along the course.
I am registered for the 5K. Can I upgrade to the half marathon?
You are more than welcome to upgrade from the 5K to the half marathon as long as there is space available and you have paid the difference in price. Contact us at firstname.lastname@example.org to switch your registration.
I am registered for the half marathon. Can I switch to the 5K?
We can certainly switch you from the half marathon to the 5K. Please note we do not refund for the difference in price. Contact us at email@example.com to switch your registration.
I found a discount code after I registered. Can I get a refund?
Sorry! Discounts cannot be applied to existing registrations.
I cannot attend the Health & Fitness expo. Can someone else pick up my packet for me?
We request that all our participants pick up their own race packets for security purposes. However, we do understand that certain circumstances may arise where you cannot come in person. If you cannot pick up your race packet yourself, you must have the person picking up on your behalf bring the following with them:
- A copy of your photo id, and
- A Pick Up by Proxy form (completed & signed by you)
Remember - there is NO race day pickup for the Mini Marathon.